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Finesse Windows Limited

4.9

299 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00
See customer reviews & leave a review

What makes our traders different?

Double Glazing; Windows & Doors is an industry that Which? Trusted Traders has a strong focus on reducing consumer detriment in, due to the nature of it's work / audience of customers. Which? Trusted Traders carries out due diligence on all our endorsed businesses, and we want our consumers to continue to make the right choices about the companies they choose to carry out jobs, especially with renewable businesses. We have a useful article to let you know exactly what you can expect from our traders, find it under the 'advice' section of our website. Did you know Which? Trusted Traders work with a number of competent persons schemes to help raise standards within the home improvement and motoring sectors. For more information please check out our relationships page.

Organisations and Awards

Awards

2021

Awards 2021
JULY 2021
May 2020

About

Hello, if you’re looking for beautiful, high quality, energy efficient and ultra-secure doors & windows, join the Finesse family of delighted customers.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award FOUR TIMES - July 2017, July 2019, July 2020 and July 2021.

Our staff are all experts in their field and are focused on making the Finesse experience a real pleasure for our customers.

Finesse Windows will design, make, fit & service exceptional doors and windows for your home with care and Finesse.

We do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers

  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge

  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants

  • More Services

    • porches
    • garage doors
    • roofline
    • windows

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
299 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Fantastic company to deal with!
Had five new windows fitted on the 27/9/19. All I can say is I am one happy customer. Dealing with finesse windows from start to finish, has been a fantastic experience. I would like to say a big thank you to the fitters, Jez and Will, who were two outstanding fine, young gentleman. I found them to be hardworking, honest and trustworthy, everything you hope and wish for in good and decent tradesmen. When the works were completed, Jez and Will, left my home immaculately clean. I would have no hesitation in recommending finesse windows, to family and friends 100%.
Lynne in West Midlands Posted on 30/09/2019 (Reviewer did not use service)
Recommended
The trader replied (on 21/10/2019)
Hi Lynne, thank you for your very kind words. We will let the installers know how how pleased you are with their service. Thank you for your valued business.
Excellent quality product.
Customer Service
Quality
Value
We decided to replace an old and rusting up and over garage door with an opening one. We chose Finesse based on the product, reviews, and the Which Trusted Trader seal of approval. A general assessment and measure up was done, and a price quoted at the same time. A surveyor came later to take detailed measurements, paperwork duly arrived and was signed, and a deposit taken. We then waited about 5-6 weeks for the fitting. This was done by 2 very pleasant men, who came at the agreed time, took out the old door and fitted the new one, all with minimal fuss, and little or no mess in about 2 hours. The whole process was a positive experience. Everything was done to an agreed schedule, and (apart from having to pay the bill) was painless! We have already recommended them to someone we know. A Company to be applauded, both for quality and service!
Lynn, Worcestershire Posted on 14/08/2019 , work completed 12/07/2019
Recommended
The trader replied (on 18/08/2019)
Hi Lynn, we really appreciate you taking the time to give us your positive feedback on your experience with us. We are very pleased to have been able to undertake this work for you and thank you for recommending us to your contacts. Best regards.
TOP NOTCH LOCAL COMPANY
Customer Service
Quality
Value
We needed an old window replacing. Much preferring word-of-mouth, we asked our friends, one of whom recommended Finesse Windows of Kings Norton. Everything went like clockwork - the sales person arrived on time on the right day, followed by the surveyor a few days later and then, almost before I knew it, the fitters came. Nothing was too much trouble for them including moving some cases of wine out of the way. Two hours later - job done. And they cleaned and cleared up before leaving. And moved the wine back! Not the cheapest, but Top Notch!
Customer in Worcestershire Posted on 04/08/2019 , work completed 02/08/2019
Recommended
The trader replied (on 18/08/2019)
Thank you for this great review. The majority of our work every year comes from happy customers recommending us to their friends and family. We are delighted to have been of service.
Great company
Customer Service
Quality
Value
Great service, no pushy salesmen, just a conscientious designer who listened to my needs rather than telling me what I need which another company tried to do. Fitters were friendly and efficient, replacement windows and 2 sets of bi-fold doors neatly fitted and finished to a high standard at a very competitive price. I'd definitely recommend this firm and will be using them when we get the next stage of renovations done.
Customer in Warwickshire Posted on 17/07/2019 , work completed 07/06/2019
Recommended
The trader replied (on 22/07/2019)
Thank you for highlighting the nature of the 'design phase' of our process - as you rightly say, our only intention when we first meet you is to understand your needs. Once we have done this we are able to propose a solution which you are then free to consider at your leisure. We really appreciate your business and it's been a pleasure to work for you.
Excellent experience
Customer Service
Quality
Value
The thought of having builders around your house for a few weeks can be worrying. However, our experience with Finesse Windows and the construction of our Conservatory was excellent. The workmen arrived when they said they would, were always attentive and did a great job. As with all things there were a couple of hiccups, but the important thing is that these minor problems were sorted extremely quickly with no complaints. We felt they were there to make sure we were happy with the end result. Thank you Finesse, when the need arises we will definitely use you again.
Customer in West Midlands Posted on 17/07/2019 , work completed 12/07/2019
Recommended
The trader replied (on 22/07/2019)
Thank you for your review. We are so pleased that you have enjoyed your experience with us. We are always mindful that the way we conduct ourselves in your home is just as important as the quality of the finished product we provide - therefore we are especially pleased that you have fount it to be an enjoyable experience.
Patio Doors
Customer Service
Quality
Value
We had to replace unsatisfactory bi-fold patio doors. Finesse were very good, it took half a day. The fitters were excellent and cleared up everything. There is now a much better outlook onto our garden.
Customer in West Midlands Posted on 17/07/2019 , work completed 02/07/2019
Recommended
The trader replied (on 18/07/2019)
We are delighted to have been of service - thank you for your much appreciated business. Enjoy your beautiful new view!
Excellent service and quality product
Customer Service
Quality
Value
Very pleased with the whole experience from quote to finished job, top quality windows and back door, fitters very friendly and very tidy, we would highly recommend Finesse Windows.
Customer in Worcestershire Posted on 05/07/2019 , work completed 13/06/2019
Recommended
The trader replied (on 05/07/2019)
Thank you for this review. Being tidy and friendly is a hugely important part of the service we provide. We appreciate your kind words.
Professional.
Customer Service
Quality
Value
Had a new door and had Finesse again. They mad a good job of the windows 4 yrs. ago.
Mavis, West Midlands Posted on 27/06/2019 , work completed 27/06/2019
Recommended
The trader replied (on 12/07/2019)
Hi Mavis, thank you for your loyalty in coming back to us again. We are so pleased that you are happy with your new door as well. Best regards.
Fantastic Local Company
Customer Service
Quality
Value
I'd used Finesse a long time back and have to be honest i had completely forgot about them when i needed a custom sized replacement door for my garage. I had rang around other door companies before i remembered i had used them in the past. From the initial conversation to the sales representative coming out to discuss my requirements to the installation of the door, i have to say i am really pleased with the results. The brick work wasn't great but they have used a PVC fascia which has dramatically improved the appearance of the brick work. I am over the moon with the results and feel it was worth every penny. Many Thanks to all the team at Finesse, i would definitely recommend this company to anyone looking to carry out home improvements.
Customer in West Midlands Posted on 24/06/2019 , work completed 13/06/2019
Recommended
The trader replied (on 18/07/2019)
We are so happy that you remembered us from all those years ago! Thank you for asking us to help with this project - we are delighted to have been of assistance again & we hope to be able to help you again in the future.......
Exceptional!
Customer Service
Quality
Value
Cannot fault the service received from start to finish. Extremely helpful during the planning process, smooth and hassle free. Work crew were very polite, tidy and helpful throughout - a great team! Work was completed to spec, on time and to budget. So pleased with the conservatory and would highly recommend. Do not go anywhere else! A very big thank you to Finesse.
Customer in West Midlands Posted on 22/06/2019 , work completed 07/06/2019
Recommended
The trader replied (on 27/06/2019)
Thank you for your review and most importantly for your valued business. We really enjoyed working on this project for you and we are extremely pleased that you love the result. Building a conservatory really is a team effort and our staff are experts at bringing projects like yours together to your specified timescales and budget. Thanks again - we hope to be of service to you again soon.
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029 2267 0040
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Standard network rate.