Endorsed by Which?

Finesse Windows Limited

4.9

299 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00

What makes our traders different?

Double Glazing; Windows & Doors is an industry that Which? Trusted Traders has a strong focus on reducing consumer detriment in, due to the nature of it's work / audience of customers. Which? Trusted Traders carries out due diligence on all our endorsed businesses, and we want our consumers to continue to make the right choices about the companies they choose to carry out jobs, especially with renewable businesses. We have a useful article to let you know exactly what you can expect from our traders, find it under the 'advice' section of our website. Did you know Which? Trusted Traders work with a number of competent persons schemes to help raise standards within the home improvement and motoring sectors. For more information please check out our relationships page.

Organisations and Awards

Awards

2021

Awards 2021
JULY 2021
May 2020

About

Hello, if you’re looking for beautiful, high quality, energy efficient and ultra-secure doors & windows, join the Finesse family of delighted customers.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award FOUR TIMES - July 2017, July 2019, July 2020 and July 2021.

Our staff are all experts in their field and are focused on making the Finesse experience a real pleasure for our customers.

Finesse Windows will design, make, fit & service exceptional doors and windows for your home with care and Finesse.

We do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
299 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Excellent service & product
Customer Service
Quality
Value
Outstanding, professional company with stylish products. Excellent customer service.
Frances, West Midlands Posted on 28/08/2017 , work completed 28/08/2017
The trader replied (on 22/09/2017)
Thank you Frances, we do work hard on every aspect of our product and service delivery & we really appreciate your recognition of our professionalism throughout - it means a lot.
perfect job
Customer Service
Quality
Value
Finesse fitted replacement doors for my patio and porch. Also, an electric garage door. All work completed by two teams of four men. All very friendly and professional. Definitely use again.
Susan, West Midlands Posted on 25/08/2017 , work completed 25/08/2017
The trader replied (on 22/09/2017)
Hi Susan, thank you for your order and for taking the time to give us your feedback - we hope to see you again.
Excellent service
Customer Service
Quality
Value
Really pleased with my new door. Everyone I dealt with at the company was helpful, courteous and took care to check that I was happy with the work carried out.
Sally, West Midlands Posted on 25/08/2017 , work completed 25/08/2017
The trader replied (on 01/09/2017)
Hi Sally, that's great to hear - thank you.
Excellent all round
Customer Service
Quality
Value
Excellent service all round and quality product. Very professional and friendly staff in all departments. Would definitely recommend.
Wendy, West Midlands Posted on 22/08/2017 , work completed 22/08/2017
The trader replied (on 22/09/2017)
Thanks for your feedback Wendy - it's great to hear.
First Class Job
Customer Service
Quality
Value
The work was done to perfection - No mess, you wouldn't know any work had been done. The 2 workers were polite and very helpful.
Kathleen, West Midlands Posted on 21/08/2017 , work completed 21/08/2017
The trader replied (on 18/09/2017)
Hi Kathleen, how lovely of you to take the time to give us this feedback. Thank you for choosing Finesse & we hope to be of service to you in the future.
Another fantastic job
Customer Service
Quality
Value
This is the 4th job and yet again carried out very professionally. The fitters were very respectful to me and my home. They were friendly and cleaned up after themselves.
Valerie, West Midlands Posted on 15/08/2017 , work completed 15/08/2017
The trader replied (on 25/08/2017)
Hi Valerie, thank you for trusting us again with your order. We will pass on your comments to our fitting team.
Prompt professional
Customer Service
Quality
Value
Excellent workmanship, waited no time at all. When complete cleaned up all mess would not have known a workman had been in the house.
Annette, West Midlands Posted on 14/08/2017 , work completed 14/08/2017
The trader replied (on 01/09/2017)
Hi Annette, cleaning up after ourselves is one of the most important parts of the job - thank you for highlighting this important aspect of our service - we are very pleased that you are so impressed with us.
What a Team!
Customer Service
Quality
Value
Finesse was recommended to us. From start to end, friendly, professional team. Disruption kept to a minimum. Cleaned up each day themselves. So impressed with whole process. Windows and doors amazing.
Stephen, Birmingham Posted on 08/08/2017 , work completed 08/08/2017
The trader replied (on 23/08/2017)
Hi Stephen, We really do love it when we get feedback like this - thank you so much for sharing your experience with us.
Fantastic job
Customer Service
Quality
Value
Prompt, efficient and courteous with a very good product. No sales pressure. Thorough survey. Friendly and efficient fitters who knew exactly what they were doing. Cleaned up and covered furniture etc.
Ian, Staffordshire Posted on 07/08/2017 , work completed 07/08/2017
The trader replied (on 18/09/2017)
Hi Ian, thanks for the feedback. We always strive to treat our clients and their homes as if they were family. So it's very pleasing to receive feedback like this. Thank you for taking the time to show your appreciation of two of the most important aspects of our approach. No sales pressure & clean work :)
Superb, very professional, as expected from this company
Customer Service
Quality
Value
Workers, very professional (as expected from this company) neat and tidy working, left all clean, removed all materials off site daily. Taken out of windows, glass/frames, will certainly recommend them.
B, Worcestershire Posted on 01/08/2017 , work completed 01/08/2017
The trader replied (on 23/08/2017)
We are extremely pleased to have lived up to your high expectations & we look forward to helping you again in the future. Thank you for choosing us to undertake your work.