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Finesse Windows Limited

4.9

299 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00
See customer reviews & leave a review

What makes our traders different?

Double Glazing; Windows & Doors is an industry that Which? Trusted Traders has a strong focus on reducing consumer detriment in, due to the nature of it's work / audience of customers. Which? Trusted Traders carries out due diligence on all our endorsed businesses, and we want our consumers to continue to make the right choices about the companies they choose to carry out jobs, especially with renewable businesses. We have a useful article to let you know exactly what you can expect from our traders, find it under the 'advice' section of our website. Did you know Which? Trusted Traders work with a number of competent persons schemes to help raise standards within the home improvement and motoring sectors. For more information please check out our relationships page.

Organisations and Awards

Awards

2021

Awards 2021
JULY 2021
May 2020

About

Hello, if you’re looking for beautiful, high quality, energy efficient and ultra-secure doors & windows, join the Finesse family of delighted customers.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award FOUR TIMES - July 2017, July 2019, July 2020 and July 2021.

Our staff are all experts in their field and are focused on making the Finesse experience a real pleasure for our customers.

Finesse Windows will design, make, fit & service exceptional doors and windows for your home with care and Finesse.

We do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers

  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge

  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants

  • More Services

    • porches
    • garage doors
    • roofline
    • windows

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
299 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Excellent in all aspects
Customer Service
Quality
Value
They arrived promptly at every stage. I am an elderly widow, so trust is important and I was comfortable with men who came. They were clean and competent throughout & left my home as clean as they found it.
Shirley, West Midlands Posted on 12/10/2017 , work completed 12/10/2017
Recommended
The trader replied (on 16/11/2017)
Hi Shirley, we are very pleased to get this feedback. All our staff and fitters appreciate that having new people in their homes can be a daunting prospect so we do try hard to make the experience as comfortable as possible by firstly turning up on time but also by respecting people's homes throughout. We are very pleased to have been of service to you & hope to help again in the future.
Highly Satisfactory
Customer Service
Quality
Value
Arrived on time, very pleasant and competent workman. Ensured everything was covered by dust sheets. Very satisfied with the work carried out and the porch are was left clean and tidy.
Which? Trusted Traders Consumer Posted on 04/10/2017 , work completed 04/10/2017
Recommended
The trader replied (on 19/10/2017)
Thank you for taking the time to leave feedback - we are very pleased to have been of service.
Great job.
Customer Service
Quality
Value
Great job from start to finish - clear communication, excellent product. The windows are sturdy and very neat looking. Work on the day was efficient and clean. Very pleased.
Michael, West Midlands Posted on 03/10/2017 , work completed 03/10/2017
Recommended
The trader replied (on 12/10/2017)
Hi Michael, that's brilliant to hear - thank you for your feedback
Excellent service
Customer Service
Quality
Value
My wife and I visited this showroom we were impressed with the knowledge and general advice. The doors were fitted by Steve who was exceptional, polite, clean and tidy. We are very pleased with them.
Kevin, West Midlands Posted on 03/10/2017 , work completed 03/10/2017
Recommended
The trader replied (on 12/10/2017)
Hi Kevin, we really appreciate it when our clients come along to have a look at our products and manufacturing capabilities before they buy. We will pass your kind comments on to Steve too.
Consistently good
Customer Service
Quality
Value
It's great when a local business excels. The installers were thorough and considerate, as was finesse's surveyors. No pricing gimmicks and the bill was reasonable.
James, West Midlands Posted on 29/09/2017 , work completed 29/09/2017
Recommended
The trader replied (on 12/10/2017)
Thanks James, we hope to be of service to you again in the near future.
Faultless, brilliant
Customer Service
Quality
Value
Finesse fitted our bedroom windows in July and we were so impressed we had them back to fit a new front door. I would recommend them to anyone.
Susan, West Midlands Posted on 26/09/2017 , work completed 26/09/2017
Recommended
The trader replied (on 12/10/2017)
Hi Susan, thank you for your kind words. We really appreciate your repeat business.
Excellent service from start to finish
Customer Service
Quality
Value
From initial quote to survey then to guys installing windows, we can't fault anything. Such friendly helpful and professional people! Only had a couple of windows installed but won't hesitate having the rest done with finesse!
Sarah14 Posted on 25/09/2017 , work completed 25/09/2017
Recommended
The trader replied (on 26/09/2017)
Thanks Sarah, whether it's one window or a house full of windows plus a conservatory we aim to provide the highest standards of quality and service possible on every occasion. Thank you for letting us know about your satisfaction.
New Front & Back Door
Customer Service
Quality
Value
Amazing service. Greg and Nathan were both brilliant. LOVE MY NEW DOORS! Would highly recommend Finesse to anyone. Well done!
Bev, West Midlands Posted on 15/09/2017 , work completed 15/09/2017
Recommended
The trader replied (on 22/09/2017)
Thanks Bev. WE LOVE YOUR DOORS TOO! Thanks for your much valued order. Hope to see you again soon.
Excellent Result as Always
Customer Service
Quality
Value
Friendly, professional service and excellent result as always.
Colin, West Midlands Posted on 29/08/2017 , work completed 29/08/2017
Recommended
The trader replied (on 22/09/2017)
Hi Colin, thank you for trusting us again with your order - much appreciated.
Amazing job!!!
Customer Service
Quality
Value
Fantastic job, boy they were nice people that got the job done fast. I was surprised there were two men working and a man who worked for the company called Theo gave me a bottle of wine and a bottle of window cleaner. I have been waiting so long for a new door. Thank you Steve and Lee.
Katie, West Midlands Posted on 29/08/2017 , work completed 29/08/2017
Recommended
The trader replied (on 22/09/2017)
Hello Katie, Thanks for your kind words, I have passed them on to our installation team who are thrilled to hear that you are so happy. We love being able to take care of our customers & the gift bag is a small token of our appreciation for your valued order.
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Standard network rate.