Endorsed by Which?

Finesse Windows Limited

4.9

299 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00

What makes our traders different?

Double Glazing; Windows & Doors is an industry that Which? Trusted Traders has a strong focus on reducing consumer detriment in, due to the nature of it's work / audience of customers. Which? Trusted Traders carries out due diligence on all our endorsed businesses, and we want our consumers to continue to make the right choices about the companies they choose to carry out jobs, especially with renewable businesses. We have a useful article to let you know exactly what you can expect from our traders, find it under the 'advice' section of our website. Did you know Which? Trusted Traders work with a number of competent persons schemes to help raise standards within the home improvement and motoring sectors. For more information please check out our relationships page.

Organisations and Awards

Awards

2021

Awards 2021
JULY 2021
May 2020

About

Hello, if you’re looking for beautiful, high quality, energy efficient and ultra-secure doors & windows, join the Finesse family of delighted customers.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award FOUR TIMES - July 2017, July 2019, July 2020 and July 2021.

Our staff are all experts in their field and are focused on making the Finesse experience a real pleasure for our customers.

Finesse Windows will design, make, fit & service exceptional doors and windows for your home with care and Finesse.

We do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
299 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Great job
Customer Service
Quality
Value
We had garage doors fitted by Finesse Windows Ltd. The work was completed to a very high standard, quickly & efficiently. We are very pleased with the finished product.
Jackie, Worcestershire Posted on 09/02/2018 , work completed 09/02/2018
The trader replied (on 27/02/2018)
Hi Jackie, we are very pleased to have been able to assist you. Thank you for your valued business.
Very satisfied
Customer Service
Quality
Value
Salesman, surveyor and operatives were all very professional and impressed us with their knowledge and expertise. They were let down by scaffolders who failed to turn up as arranged, but were able to retrieve the situation and finish on time.
Jonathan, West Midlands Posted on 08/02/2018 , work completed 08/02/2018
The trader replied (on 14/02/2018)
Hi Jonathan, we are very glad that you have been impressed by our staff who always go out of their way to do any job with care and courtesy - we hope to be of service to you again in the future.
Excellent job
Customer Service
Quality
Value
The whole experience with Finesse Windows was a joy. The fitters Jez (Nathan) & Will were friendly, efficient, excellent workmanship and very respectful of our belongings whilst carrying out the work. I would highly recommend this company.
Julie, West Midlands Posted on 29/01/2018 , work completed 29/01/2018
The trader replied (on 10/02/2018)
Hi Julie, thank you for your review - I will make sure the fitters get your feedback - I'm sure they will be very happy to know that their care is appreciated. Thank you again for your valued business.
Brilliant job
Customer Service
Quality
Value
I would highly recommend Finesse Windows Ltd to anyone. I was so pleased with their product also fitters and sales staff they did a first class job, clean and efficient. My interior was left perfect not a mark.
Florence, West Midlands Posted on 15/01/2018 , work completed 15/01/2018
The trader replied (on 02/02/2018)
Hi Florence, what a lovely review - thank you telling us about your experience. Very much appreciated.
Excellent job
Customer Service
Quality
Value
Finesse Windows have fitted and refitted my windows over the past 40 yrs that I have lived in my house. Never disappointed by any team of fitters. Good after sales service.
Sandra, West Midlands Posted on 12/01/2018 , work completed 12/01/2018
The trader replied (on 02/02/2018)
Hi Sandra, it's a real privilege to work for you for nearly 40 years! We never take repeat business for granted and we are truly grateful for all the faith you have shown in us with your valued orders. Many thanks again.
Excellent! First class!
Customer Service
Quality
Value
The fitters arrived on time and got straight to work. They had a small problem with an existing door but overcame it and did an excellent job.
Tim, Worcestershire Posted on 08/01/2018 , work completed 08/01/2018
The trader replied (on 18/01/2018)
Hi Tim, thank you for your feedback & thank you for your valued business
Finesse Windows Ltd
Customer Service
Quality
Value
Professional from start to finish. Their designer understood what I wanted and gave me extra ideas to achieve the perfect look. The surveyor gave me extra advice for future work. The fitters did extra bits to achieve the perfect finish. the whole company goes the extra mile. Will definitely use them again.
Caron, West Midlands Posted on 18/12/2017 , work completed 18/12/2017
The trader replied (on 09/01/2018)
Thank you for your lovely comments Caron. 'Going the extra mile' is part of our standard service. Thank you for your valued custom.
Very good
Customer Service
Quality
Value
The whole experience of dealing with Finesse has been very good from start to finish. They came on time, efficiently fitted our external door, which looks superb. We would have Finesse again and recommend to others.
Maurice, West Midlands Posted on 08/12/2017 , work completed 08/12/2017
The trader replied (on 18/01/2018)
Thank you Maurice - we hope to be of service to you again in the future
First class.
Customer Service
Quality
Value
Very professional, from start to finish.
Doug, West Midlands Posted on 01/12/2017 , work completed 01/12/2017
The trader replied (on 09/01/2018)
Thanks Doug. We appreciate you taking the time to give us your feedback.
Professional. Good job.
Customer Service
Quality
Value
From initial visit to installation everyone very polite, helpful & professional. The fitters were excellent.
Teresa, West Midlands Posted on 28/11/2017 , work completed 28/11/2017
The trader replied (on 09/01/2018)
Thank you Teresa, we will pass on your kind words to our installers.