Endorsed by Which?

Finesse Windows Limited

4.9

299 Reviews

Opening Hours
Today - 09:00–11:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00

What makes our traders different?

Double Glazing; Windows & Doors is an industry that Which? Trusted Traders has a strong focus on reducing consumer detriment in, due to the nature of it's work / audience of customers. Which? Trusted Traders carries out due diligence on all our endorsed businesses, and we want our consumers to continue to make the right choices about the companies they choose to carry out jobs, especially with renewable businesses. We have a useful article to let you know exactly what you can expect from our traders, find it under the 'advice' section of our website. Did you know Which? Trusted Traders work with a number of competent persons schemes to help raise standards within the home improvement and motoring sectors. For more information please check out our relationships page.

Organisations and Awards

Awards

2021

Awards 2021
JULY 2021
May 2020

About

Hello, if you’re looking for beautiful, high quality, energy efficient and ultra-secure doors & windows, join the Finesse family of delighted customers.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award FOUR TIMES - July 2017, July 2019, July 2020 and July 2021.

Our staff are all experts in their field and are focused on making the Finesse experience a real pleasure for our customers.

Finesse Windows will design, make, fit & service exceptional doors and windows for your home with care and Finesse.

We do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
299 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Fantastic work
Customer Service
Quality
Value
Really flexible & helpful. All work staff are great, tidy, happy, clean & hard working. Great customer service on a few 'snags'. 100% recommend.
Steven, Worcestershire Posted on 17/04/2018 , work completed 17/04/2018
The trader replied (on 15/04/2019)
Hi Steven, that's brilliant feedback - thank you for taking the time to share your experience with us.
Excellent job
Customer Service
Quality
Value
From the initial survey to completion of job extremely professional. All work was carried out to the highest level , great workers and when they left I had a lovely clean house with a great new look. Couldn't be more pleased.
Eileen, West Midlands Posted on 12/04/2018 , work completed 12/04/2018
The trader replied (on 17/05/2018)
Hi Eileen, 'cleanliness is next to godliness' afterall:) Thank you for your review and for your much valued order.
Happy Redditch customer
Customer Service
Quality
Value
Excellent product, brilliant fitting team, great after service, highly recommend.
Roy, Worcestershire Posted on 09/04/2018 , work completed 09/04/2018
The trader replied (on 17/05/2018)
Hello Roy, we do pride ourselves on our aftercare just as much as we do pride ourselves on the quality of our product and installation so it means a lot to us that you've mentioned this. Thank you for your review.
Outstanding
Customer Service
Quality
Value
From the salesman to the finish, nothing was too much trouble for this company, attention to detail, care and craftsmanship was paramount. Delighted with the finish. This was repeat business as we had used this company before and would definitely use them again. Would highly recommend.
Mark, West Midlands Posted on 29/03/2018 , work completed 29/03/2018
The trader replied (on 16/04/2018)
Hi Mark, thank you for your much valued repeat business - we really appreciate it.
Prompt and professional
Customer Service
Quality
Value
Was very pleased with service received. Men were polite and very hardworking. Will definitely be using them again.
Sylvia, West Midlands Posted on 28/03/2018 , work completed 28/03/2018
The trader replied (on 26/04/2018)
Hi Sylvia - we look forward to assisting you again in the years to come!
High Quality
Customer Service
Quality
Value
Kept to appointment times, product high quality, value for money, fitters very respectful to our property at all times.
David, West Midlands Posted on 26/03/2018 , work completed 26/03/2018
The trader replied (on 16/04/2018)
Hi David, thank you for this review. We are always extremely careful to make sure we respect our customer's homes as if it were our own. Very happy to have been of service - thanks for your valued order.
My review
Customer Service
Quality
Value
Our experience with Finesse was excellent from start to finish. Those we came into contact with were friendly and professional. The fitters were great and kept mess etc to a minimum and tidied up after themselves all the time. Would recommend them to anyone!
Fiona, West Midlands Posted on 23/03/2018 , work completed 23/03/2018
The trader replied (on 12/04/2018)
Hi Fiona, thank you for your feedback. We really appreciate it and we would love to be of service to you again in the future. Best regards.
Fantastic service
Customer Service
Quality
Value
Very impressed, from start to finish has been professional and efficient. Nothing too much trouble. Always ensured I was happy with everything, went above and beyond for me to ensure end result was perfect. Wouldn't hesitate to recommend to everyone.
Teresa, West Midlands Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 12/04/2018)
Hi Teresa, we really enjoyed working on your property, the transformation was amazing and we wanted to thank you for giving us the opportunity to fulfill this project for you. Thanks again!
Amazing service - 1st class
Customer Service
Quality
Value
From the very start of the process of choosing windows through to install, the service has been 1st class. A fantastic team who ensured we were looked after from day 1 - end.
Paul, Worcestershire Posted on 13/03/2018 , work completed 13/03/2018
The trader replied (on 23/03/2018)
Hi Paul, thank you for your much valued business - we are very proud to have been selected to carry out this work for you.
True professionals shine through
Customer Service
Quality
Value
Finesse Windows installed three windows with their shield glass on Monday 12th March and were constant professionals throughout the install. The fitters Jez & Will were easily approachable and careful yet detailed in their manner. We are thoroughly impressed with the Windows and would highly recommend their craftmanship & finish.
Kristopher, West Midlands Posted on 12/03/2018 , work completed 12/03/2018
The trader replied (on 23/03/2018)
Hi Kristopher - we are very happy that you have been impressed with our products and service. I have passed on your kind words to our installation team who will be delighted to receive your feedback.