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Finesse Windows Limited

4.9

299 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00
See customer reviews & leave a review

What makes our traders different?

Double Glazing; Windows & Doors is an industry that Which? Trusted Traders has a strong focus on reducing consumer detriment in, due to the nature of it's work / audience of customers. Which? Trusted Traders carries out due diligence on all our endorsed businesses, and we want our consumers to continue to make the right choices about the companies they choose to carry out jobs, especially with renewable businesses. We have a useful article to let you know exactly what you can expect from our traders, find it under the 'advice' section of our website. Did you know Which? Trusted Traders work with a number of competent persons schemes to help raise standards within the home improvement and motoring sectors. For more information please check out our relationships page.

Organisations and Awards

Awards

2021

Awards 2021
JULY 2021
May 2020

About

Hello, if you’re looking for beautiful, high quality, energy efficient and ultra-secure doors & windows, join the Finesse family of delighted customers.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award FOUR TIMES - July 2017, July 2019, July 2020 and July 2021.

Our staff are all experts in their field and are focused on making the Finesse experience a real pleasure for our customers.

Finesse Windows will design, make, fit & service exceptional doors and windows for your home with care and Finesse.

We do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers

  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge

  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants

  • More Services

    • porches
    • garage doors
    • roofline
    • windows

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
299 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Superb job, professional and prompt
Customer Service
Quality
Value
From start to finish - professional, helpful, nothing too much trouble. Clean and tidy. Excellent job. Good team of workers. Have used Finesse before and have always been very pleased with their work.
Which? Trusted Traders Consumer Posted on 08/06/2018 , work completed 08/06/2018
Recommended
The trader replied (on 27/06/2018)
Thank you! We really appreciate your review and your much valued repeat business. Please don't hesitate to contact us if we can help you in the future.
Good quality
Customer Service
Quality
Value
Very impressed with the efficient service. Polite and friendly. Good quality door fitted.
Joan, West Midlands Posted on 01/06/2018 , work completed 01/06/2018
Recommended
The trader replied (on 06/07/2018)
Thank you Joan, we would love to have the opportunity to help you again in the future.
Good work, but strange beginning.
Customer Service
Quality
Value
The work was originally scheduled to start 24/05/18 but I was asked to defer to the 29/05/18. The team consisted of just one man. He did a great job very professional and helpful but as he was on his own it took 3 days instead of 2 to complete the work.
Nigel, West Midlands Posted on 29/05/2018 , work completed 29/05/2018
Recommended
The trader replied (on 14/06/2018)
Hi Nigel, thank you for your extremely valuable review. We always look to learn from any experiences that haven't gone 100% to plan. We really appreciate you taking the time to let us know & we are glad that you are happy with the final result.
High standard throughout..
Customer Service
Quality
Value
I needed 3 new rear windows and 2 doors on the rear elevation of the property and was recommended to Finesse by a friend who had recently had all of her windows replaced. The job was completed yesterday and I am very satisfied with the standard of workmanship achieved by the 2 tradesmen. They were both friendly and professional, and completed the work with a minimum of fuss. They left the place in a clean and tidy condition. The whole process from point of sale, to survey and completion had been flawless and I would have no hesitation in further recommending Finesse Windows to any potential new customer.
Neil S Posted on 22/05/2018 , work completed 22/05/2018
Recommended
The trader replied (on 25/05/2018)
Hi Neil, thank you for your feedback. We do continually work hard on our processes to make sure we provide a seamless service to our customers and we are very happy to hear that you are happy with your investment. Please don't hesitate to call if we can be of service in the future.
Happy Redditch Customer
Customer Service
Quality
Value
We had 12 windows fitted, 2 Large 5 sided bays, an oversize patio window and 9 other windows. We were very pleased with the quality and finish of the windows. The fitters, Jez and Will, were with us for 5 days. They were friendly, efficient and checked at all times that we were happy with what they were doing. We assumed we would have to decorate all of the rooms straight after but in fact we wont have to rush to do any remedial work inside. Couldn't have wished for a better experience. Would highly recommend Finesse to anyone and we were happy that the workmanship followed true to form from the reviews we had read when choosing Finesse to install our windows.
Happy Redditch Customer Posted on 07/05/2018 , work completed 07/05/2018
Recommended
The trader replied (on 18/05/2018)
Thank you for this excellent review. We are very proud to have been given the opportunity to fulfill this project for you and we would be delighted to work for you again in the future.
Excellent Throughout!
Customer Service
Quality
Value
From the initial - honest - quote down to the brilliant work on the day. Cannot fault it!
David, West Midlands Posted on 03/05/2018 , work completed 03/05/2018
Recommended
The trader replied (on 17/05/2018)
Hi David, we believe in honesty and transparency, thank you for your lovely words - much appreciated.
Money well spent
Customer Service
Quality
Value
The windows have improved our home immensely, not only by adding more kerb appeal, but also by keeping more warmth inside and more noise out. The staff from start to finish have been friendly, helpful and professional. The job was done to a high quality. I would certainly recommend them to others and would use them again in the future.
A, West Midlands Posted on 02/05/2018 , work completed 02/05/2018
Recommended
The trader replied (on 23/05/2018)
Thank you for this review - we always strive to improve our client's homes by adding or particular brand of comfort & style so it's very satisfying for us to hear your feedback. Thanks again for trusting us with your valued order.
Efficient And Professional
Customer Service
Quality
Value
Nat and Will arrived promptly and worked fast in awful weather conditions. They were pleasant and polite and very thorough. We were very pleased with the service.
Jean, West Midlands Posted on 02/05/2018 , work completed 02/05/2018
Recommended
The trader replied (on 17/05/2018)
Hi Jean, thank you for letting us know - I'll be sure to pass on your kind words to our installers who will be very proud to read your review.
First class
Customer Service
Quality
Value
No complaints whatsoever, first class job. Very satisfied.
Ken, West Midlands Posted on 20/04/2018 , work completed 20/04/2018
Recommended
The trader replied (on 17/05/2018)
Hi Ken, thank you for your order and your feedback. We hope to see you again.
Perfection - again.
Customer Service
Quality
Value
Fitter worked alone, but to high standard, polite and trustworthy. Left everywhere clean & tidy. So pleased with work. Will definitely use again.
Ann-Marie, West Midlands Posted on 20/04/2018 , work completed 20/04/2018
Recommended
The trader replied (on 01/05/2018)
Hi Ann-Marie. We would love to work for you again in the future - please don't hesitate to call if we can be of service and thank you again for your order.
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