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Blue Flame Services Limited

4.9

500 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What makes our traders different?

Renewables is an industry that Which? Trusted Traders has a strong focus on reducing consumer detriment in, due to the nature of it's work / audience of customers. Which? Trusted Traders carries out due diligence on all our endorsed businesses, and we want our consumers to continue to make the right choices about the companies they choose to carry out jobs, especially with renewable businesses. We have a useful article to let you know exactly what you can expect from our traders, find it under the 'advice' section of our website. Did you know Which? Trusted Traders work with a number of competent persons schemes to help raise standards within the home improvement and motoring sectors. For more information please check out our relationships page.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by Tim Kemp in 2001 and then in partnership with David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 10 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing, Heating and Electrical. Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

    • Gas Fires

  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
500 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Professional & Efficient
Customer Service
Quality
Value
Whilst the work quote for my boiler installation ( inc moving the boiler and removing a bath) was not cheapest that I had received, the quality of the initial inspection was deciding factor, as an issue had been identified and therefore the filters would be arriving prepared for the work to be undertaken. The gentleman that undertook the initial inspection arrived with the fitters to walk through what was required before work commenced. The two fitters were punctual and cleared and removed all debris. The quality of their work was excellent , I have no hesitation in recommending Blue Flame.
Customer in Cumbria Posted on 25/09/2020 , work completed 22/09/2020
Recommended
The trader replied (on 16/12/2020)
Hello there - I am happy to see that in this instance you chose not to go with the cheapest quote but you went with the one that filled you with the most confidence. Sometimes choosing a new boiler and who can carry out the works really can be daunting, we will always try our best to explain the process and make sure you understand the proposed works. I have passed all your kind words on to Jon and the lads who carried out the works. Kind regards, Graeme
Highly recommended, great value!
Customer Service
Quality
Value
Attended a leak we had following a washing-machine installation. Very prompt to help us out and carried out the work quickly and efficiently. We were pleasantly surprised when we received the bill and feel we got excellent service and value for money for what we paid. We would not hesitate to recommend this company and would certainly use them again should the need arise.
Customer in Cumbria Posted on 02/10/2020 , work completed 30/09/2020
Recommended
The trader replied (on 16/12/2020)
Hello there - Firstly let me say thank you for leaving such a brilliant review - when a leak occurs it really can be stressful and for us to rectify it and surprise you with the cost is brilliant news. Please keep us in mind if you ever have any other issues with plumbing, heating or electrical Kind regards, Graeme
Boiler Installation
Great team, from the first initial contact to the home visit through to the installation. I would recommend Blue Flame services without hesitation, the whole process was so smooth, the lads carrying out the work were tidy, polite and obviously very skilled a great credit to the company.
Customer in Cumbria Posted on 06/10/2020 (Reviewer did not use service)
Recommended
The trader replied (on 16/12/2020)
Good evening, I am happy to see the installation of your new boiler went smoothly without and issues especially during these uncertain times. Your kind words have been passed on to all the engineers involved. Kind regards, Graeme
110% Highly Professional Team
Customer Service
Quality
Value
We needed a new Combi boiler fitted. Jon came on Wednesday morning and it was fitted by Friday 15:30 hours and Lee and John never stopped all day without a break, the service they provided was exceptional. I would recommend them highly to anyone.
Customer in Cumbria Posted on 12/10/2020 , work completed 09/10/2020
Recommended
The trader replied (on 16/12/2020)
Fantastic to read such a positive review - we understand it can be a stressful time when the boiler goes down, especially during these uncertain times. I am delighted to see we had you up and running within 48 hours from initial quote. Please keep us in mind for all future plumbing, heating and electrical jobs. Kind regards, Graeme
Boiler service/ repair
Customer Service
Quality
Value
Engineer arrived bang on time, kept us informed all the way through the repair. Excellent service from Blue Flame.
Brian in Cumbria Posted on 23/10/2020 , work completed 22/10/2020
Recommended
The trader replied (on 16/12/2020)
Brilliant to see our engineer arrived at the time agreed on the phone, boiler repairs can sometimes be tricky and to see we got you up and running within the allotted time is fantastic. I hope you keep us in mind for all future works. Kind regards, Graeme
Hot water cylinder replaced
Customer Service
Quality
Value
The work was carried out to a very high standard. I’m delighted with the results. Clean and tidy and excellent value for money?
Customer in Cumbria Posted on 11/11/2020 , work completed 10/11/2020
Recommended
The trader replied (on 16/12/2020)
Fantastic to read we are excellent value for money on such a large job, I hope you keep us in mind for all future plumbing, heating and electrical. All the best, Graeme
Excellent service from start to finish
Customer Service
Quality
Value
I am delighted with the service received from Blueflame.From the initial visit when the survey was carried out to the completion of the replacement of our existing boiler. The engineers were both excellent and they cleared away all the debris and left everywhere really clean. I was delighted to receive a beautiful flower arrangement,which I really wasn’t expecting.A really nice touch.Thank you. I would have no hesitation in recommending Blue flame and would definitely use them again in the future. A huge thank you to all involved.
Customer in Cumbria Posted on 21/11/2020 , work completed 21/11/2020
Recommended
The trader replied (on 16/12/2020)
What a fantastic review to leave, I have already passed your kind words on to all the engineers involved - from initial quoting to completion we always ensure you are well informed and receive the best possible work. We understand that during these difficult times its a scary thought to let people work in your homes but we do our upmost to ensure both yours and our engineers safety. Kind regards, Graeme
They made it so easy for us. Thank you Blue Flame
Customer Service
Quality
Value
We decided to change from oil to gas central heating and contacted Blue Flame. They came out immediately and told us who to contact to get gas connected to our house and what steps had to be taken. Everything and everyone we came across were so helpful and effecient. I was able to move the installation forward a few weeks which Blue Flame accommodated happily. Blue Flame were the last workmen here. The workmen knew what they were doing, worked well as a team and just got on with the job. They covered their boots when they came into the house and left the garage clean. The men were friendly, effecient and professional and seemed to work non-stop. The workmen explained how to work everything to us with great patience but we were grateful to the follow up visit from the boss the next day. A huge thank you.
Customer in Cumbria Posted on 16/12/2020 , work completed 14/12/2020
Recommended
The trader replied (on 16/12/2020)
Hello there - Thank you for taking the time out of your day to leave such a nice positive review about the service we have provided, it can sometimes be a daunting process having a boiler swap let alone changing fuel supplies. I am delighted to see we managed to keep you well informed throughout the whole process and were able to exceed your expectations. Your kind words have been passed on to Tim and all the lads involved. - I hope you choose to use Blue Flame Services again for all future plumbing, heating and electrical services. Kind regards, Graeme
New boiler
Customer Service
Quality
Value
New boiler fitted. Excellent service - very clean and tidy. On budget. Work done within schedule time. Very pleased.
Customer in Cumbria Posted on 17/12/2020 , work completed 16/12/2020
Recommended
The trader replied (on 18/12/2020)
Good evening, Firstly let me so thank you for taking the time to leave such a nice positive review on the service we have provided. Your kind words have been passed on to the engineers involved. We appreciate that a new boiler isn't your usual purchase and i hope that we were able to guide you through this experience with ease. if you ever have any future plumbing, heating or electrical issues please do not hesitate to contact our office on 01900 816672. Kind regards, Graeme
Expansion Tank to be fitted
Customer Service
Quality
Value
Due to a fluctuating pressure of the new boiler and having 9 radiators throughout the house and extension it was required to fit an expansion tank in the garage by Paul one of the Blue Flame Engineers, such a nice polite and cheerful young lad, an absolute joy to speak to and so professional at his job. Anyhow this has certainly fixed the problem and its all working a treat so thank you very much, and appreciate everything Blue Flame have provided, a great service.
Customer in Cumbria Posted on 18/12/2020 , work completed 17/12/2020
Recommended
The trader replied (on 22/12/2020)
Hello there - Thank you for taking the time to leave such a nice positive review, I have passed your kind words on to Paul and his line manager. We are delighted to see we have rectified your plumbing issues in time for Christmas. Please keep us in mind if you ever have any future plumbing, heating or electrical issues. Kind regards, Graeme
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Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.