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Blue Flame Services Limited

4.9

500 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

What makes our traders different?

Renewables is an industry that Which? Trusted Traders has a strong focus on reducing consumer detriment in, due to the nature of it's work / audience of customers. Which? Trusted Traders carries out due diligence on all our endorsed businesses, and we want our consumers to continue to make the right choices about the companies they choose to carry out jobs, especially with renewable businesses. We have a useful article to let you know exactly what you can expect from our traders, find it under the 'advice' section of our website. Did you know Which? Trusted Traders work with a number of competent persons schemes to help raise standards within the home improvement and motoring sectors. For more information please check out our relationships page.

About

Blue Flame Service Ltd is a local firm based in Maryport, Cumbria, originally set up by Tim Kemp in 2001 and then in partnership with David Harrison in 2003. Over the past 15 years we have developed and grown into one of Cumbria ’s leading utility contractors providing first class plumbing, heating, electrical and renewable services.

Our fleet of 10 fully fitted vehicles support all the services we provide covering the whole of Cumbria, Millom to Carlisle, Whitehaven to Penrith.

We cover all aspects of Plumbing, Heating and Electrical. Blue Flame Services are now able to offer boiler finance and Bathroom finance options throughout Cumbria.

Blue Flame can now offer easy payment solutions with 0% APR on all boiler, bathroom and electrical installations.

We can now protect your Home with a range of Boiler Care packages starting from £0.37 a day, all packages include an annual boiler service, unlimited call outs and up to £1,000 inc vat for repair works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Electric Showers
    • Wet rooms

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Heating contractors

    • Immersion Heaters
    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

    • Gas Fires

  • Caravans repair and servicing

  • More Services

    • woodburning stoves
    • solar pv
    • solar thermal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
500 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Excellent customer service for all of our properties over the last five years.
Customer Service
Quality
Value
Having several properties in the local area, Blue Flame have provided efficient, effective and timely service both on renovation and maintenance issues. Friendly, helpful administration staff and operatives, who deal with emergencies and the day-to-day in a timely and courteous way. Their pricing is very reasonable and their invoicing prompt and accurate using technology sensibly. They are always tidy workers, and thoughtful about how they work around someone's home.
Customer in Cumbria Posted on 26/04/2019 , work completed 17/04/2019
Recommended
The trader replied (on 04/06/2019)
Hello there - Thank you for taking the time to leave such nice positive feedback for the service you have received over the last 5 years, I am happy to see that we have delivered a first class service for the last 5 years and you have been happy with our pricing. Please keep Blue Flame Services in mind for all future plumbing, heating and electrical works.
Good work
Customer Service
Quality
Value
Service was absolutely A1. Everything went fine. They were here for Tuesday and half of Wednesday and I could not fault them, they got straight on with it. They were so polite. The supervisor came and checked and confirmed the yearly service so no worries there. I would recommend them to anyone. The service was perfect.
June, Cumbria Posted on 08/05/2019 , work completed 08/05/2019
Recommended
The trader replied (on 04/06/2019)
Hello June, I am happy to see such positive feedback from the service you received, I have passed your kind words on to the engineers that were at your property. I hope you choose to use Blue Flame Services again for all your future plumbing, heating and electrical works.
Excellent job
Customer Service
Quality
Value
We recently had a disabled access shower fitted by Blue Flame and can we just say what an excellent job your guys did from start to finish they were very knowledgeable and clean, tidy, professional and prompt at what they done we can’t thank you enough would definitely recommend this company to our friends and family once again thank you very much.
Customer in Cumbria Posted on 20/05/2019 , work completed 17/05/2019
Recommended
The trader replied (on 04/06/2019)
Thank you for taking the time to leave such nice positive feedback on the service you have received. We have passed on your kind words to the installation team, please keep us in mind for all future plumbing, heating and electrical works.
Prompt and professional.
Customer Service
Quality
Value
I am really pleased with the 2 boys who fitted my boiler, they were very polite. The job was completed to our satisfaction. Jon who gave us our quote was brilliant, it was more or less spot on with what we expected and I have to say not many companies would come and do the job the day after. So thank you for your help & support.
Janice, Cumbria Posted on 24/05/2019 , work completed 24/05/2019
Recommended
The trader replied (on 16/08/2019)
Good day Janice, I would like to say thank you for giving Blue Flame Services the opportunity to carry out the plumbing works within your home - I have passed your kind words on to the engineers involved. Please keep us in mind for all future plumbing, heating and electrical works
Excellent service from start to finish
Customer Service
Quality
Value
Having been let down by various local tradesmen we gave Blue Flame a ring. The engineer arrived at exactly the time quoted and carried out the work with efficiency and with extreme care. Never have we had such a thorough or pleasant experience with a gas engineer! A fantastic service from Blue Flame and would not hesitate to use them again
Wendy, Cumbria Posted on 14/06/2019 , work completed 11/06/2019
Recommended
The trader replied (on 25/10/2019)
Hello there Wendy, Thank you for taking the time out of your day to leave a positive review - I am sorry to see other tradesmen let you down, I can assure you that we will always answer/return your call and deliver you the best service we can. Any issues please do not hesitate to contact ourselves Kind regards Graeme
Prompt and excellent service
Customer Service
Quality
Value
Great from start to finish. Easy to contact, came at the arranged times, completed the work promptly and was very knowledgeable
Customer in Cumbria Posted on 19/07/2019 , work completed 18/07/2019
Recommended
The trader replied (on 25/10/2019)
Hello there, Thank you for taking the time out of your day to leave a positive review. We understand that having workmen in your home can be a stressful time for everyone and seeing a lovely review from yourself about how we arrived on time and carried out the work swiftly fills me with great pride. Any issues please do not hesitate to contact us. Kind regards Graeme
Job done on time on budget
Customer Service
Quality
Value
The engineers carried out an annual service. They arrived as agreed got on with the job which was swiftly done and appropriate feedback was given. Polite and pleasant young men. Very happy with the service.
Customer in Cumbria Posted on 22/07/2019 , work completed 12/07/2019
Recommended
The trader replied (on 25/10/2019)
Hello there, Thank you for taking the time out of your day to leave a positive review, I have passed your kind words on to the servicing team. Kind regards Graeme
Careful and professional plumbing service
Customer Service
Quality
Value
I have used Blue Flame to service my gas appliances for several years. This review relates to a plumbing job carried out by Blue Flame at my home. I needed a replacement bath mixer tap - Blue Flame carried out this work on time, taking great care to remove and replace the side panel on my bath with the minimum of damage. The plumbers were polite and courteous throughout, and left the bathroom clean and tidy when they finished. I am happy to recommend Blue Flame for both gas and plumbing work.
Customer in Cumbria Posted on 29/07/2019 , work completed 24/07/2019
Recommended
The trader replied (on 25/10/2019)
Hello there, Thank you for taking time out of your day to leave such a positive review, its always nice to see a comment from a long standing customer. We strive to deliver the best service we can and seeing a recommendation from someone who has used our services for years is lovely. If you have any future issues please do not hesitate to contact our offices and we will gladly assist. Kind regards Graeme
The most professional plumbers ever
Customer Service
Quality
Value
Very professional service for my radiator replacement job. Not the cheapest but 100% the best. Turned up on time, well prepared, careful with my house, answered all my questions. Spot on, thank you will use again.
Customer in Cumbria Posted on 31/07/2019 , work completed 30/07/2019
Recommended
The trader replied (on 25/10/2019)
Good day, Thank you for taking the time to leave such a brilliant review, I am happy to see we worked within the time slot we provided and met all your expectations. We are here to help if you have any future problems, so please do not hesitate to contact ourselves. Kind regards, Graeme
Combi boiler installation
Customer Service
Quality
Value
We received quotes from 5 reputable firms but opted for Blue flame because of the detailed survey and the consultation about the options that would suit us best. They weren't the cheapest but not the most expensive either. The fitting was done quickly and the workmanship was very good. I appreciated the way they looked after our home and were careful to clean up at the end of each day. All in all I was very happy with the service.
Duncan, Cumbria Posted on 31/07/2019 , work completed 31/07/2019
Recommended
The trader replied (on 25/10/2019)
Hello Duncan, Thank you for taking the time to leave a review on the service we have provided you. We understand that a boiler installation isn't an every day purchase and we will always give you as much clear information as possible so you can make an informed decision. I am happy to see that you found our workman ship up to the standard you expect, we will always ensure every home we work in is looked after and we will leave it in the exact same state as when we entered. If you have any issues in the future please do not hesitate to contact Blue Flame Services, Kind regards Graeme
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.