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      General information

      11 articles

      Insight on a wide range of regulations, issues and topics connected with home improvement, plus more about the Which? Trusted Traders endorsement scheme itself.

      Featured Content

      My neighbour’s wood-burning stove smells unpleasant
      27 Feb 2023

      Forced to deal with nasty fumes from a nearby wood-burning stove, a homeowner reaches out to our experts for advice on how to tackle the problem

      Do I have to allow my neighbour access to my garden for works?
      1 Feb 2023

      Finding a balance between being a friendly neighbour and protecting your property isn't always clear-cut, but our experts are on-hand to help

      Should I remove lichen from my roof tiles?
      19 Dec 2022

      After receiving conflicting advice on their roof tiles from multiple traders, a homeowner reaches out to our experts for a definitive answer

      My neighbour’s wood-burning stove smells unpleasant
      27 Feb 2023

      Forced to deal with nasty fumes from a nearby wood-burning stove, a homeowner reaches out to our experts for advice on how to tackle the problem

      Do I have to allow my neighbour access to my garden for works?
      1 Feb 2023

      Finding a balance between being a friendly neighbour and protecting your property isn't always clear-cut, but our experts are on-hand to help

      Should I remove lichen from my roof tiles?
      19 Dec 2022

      After receiving conflicting advice on their roof tiles from multiple traders, a homeowner reaches out to our experts for a definitive answer

      Five reasons to trust Which? Trusted traders
      21 Jun 2021

      Recent news reports have highlighted how unscrupulous traders can gain access to some accreditation schemes. We look at how Which? Trusted Traders sets the bar higher.

      Pest control: how to get rid of rats, mice and fleas
      5 Mar 2020

      Find out about the common signs that you’ve got pests in your home and the steps you can take to deal with the problem.

      How to review Trusted Traders
      13 Feb 2020

      Help other customers to make informed choices using our simple online review form.

      What is Which? Trusted Traders?
      21 Jan 2020

      Which? has been testing products and services for more than 60 years. Now we’re doing the same for traders. Just like the Which? Best Buy award, our Which? Trusted trader icon is a sign of reputation and trust

      Scaffolding: the rules
      15 Nov 2019

      The Trusted Traders team look at the regulations around using scaffolding, what you and your trader need to know.

      Building Regulations: when do you need to notify building control about home improvements?
      28 Jun 2018

      By law, all new building constructions and many alterations to existing buildings must conform to building regulations. We look at when you need to notify building control about your home improvements.

      Electrical installation regulations: don’t get left with unregistered electrical work
      28 Jun 2018

      If you use an unregistered electrician, builder or handyman to carry out what’s known as ‘notifiable’ electrical work, you could run into problems. Find out more about what this means, and how to make sure you don’t get caught out.

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